GetACustomSite.com
 

FAQ

Question: Would I be able to edit the content of my web site?
Answer: Yes. Your web site will come with a full-fledged web content management tool. Using this tool you can edit the content of your web site any time from any where using a browser.

Question: Would I be able to change the menu items? For example, you have "Services" as a menu item. Can I change that to "Products?" Also, can I changes the menu item "Testimonials" to "Accolades?" If so, how do I do it?
Answer: Certainly yes. You can change the menu items . The web content management tool allows you to change not only the content of your web pages but also the menu items. Go to the screen for editing the content of pages. Then change the page title field. (Page titles are the menu items.) For example, when you change the page title from "Services" to "Products" you will see that the menu item will automatically change accordingly.

Question: I attend trade shows frequently and am on the road quite a lot. At these trade shows I often get news and and updates that I would like to post on my web site. Would it be possible for me to update my site while I am not in my office?
Answer: Yes. Using our web content management tool you will be able to update your web site (blog included) from a browser any where. You could be in another continent. As long as you have access to a web browser you can edit your web site.

Question: Do I need to know HTML or other geeky stuff to get my site implemented?
Answer: Not at all. Your site will come fully programmed and fully functional. You do not need to know HTML or any other computer related technology.

Question: What is meant by hosting? Do you do hosting?
Answer: Your web site is a collection of programs (software), images and data. You need a server (a computer) to house this collection. Hosting is a service which provides such servers (computers). Hosting service also makes sure that the server (computer) they give you is connected to the Internet so people can view your web site. Hosting is included in our packages.

Question: What is your return policy?
Answer: Our return policy is very lenient and extremely simple. If for any reason you do not like what we deliver to you, you can discontinue our service upon 30 days notice and the return of any product and underlying software you may possess. To this end, you grant GACS permission to access your server as necessary to recover and remove its product and software.

Once the above obligations are met, we will stop billing you at the end of the current billing cycle. No questions asked.

Please note that if you decide to return the product and software, you also agree, warrant and represent that you have not made or retained any copies of our licensed products and software, or that you have destroyed all copies that you may have had.

Question: How much does it cost to build a web site?
Answer: Please visit our price chart.

Question: How do I pay? Are your payment transactions secure?
Answer: You can pay us using PayPal. With PayPal you can pay using your credit card or bank account. And certainly, our payment transactions are very secure.

Question: Would my web site work on all browsers? How about your Web Content Management Tool? Would that work on all browsers?
Answer: We test our products on all the leading web browsers such as Internet Explorer and Firefox.

Question: Can you help us market our web site?
Answer: Yes, of course. Please note that there will be an additional cost for this service.

Question: Do you have any promotional offers?
Answer: Yes. Please see our home page to see our latest promotional offers. Additionally, we have certain ongoing promotional offers. If your domain is .org or .edu we will give you a 10% discount. This applies to all our products and not just web site. We are committed to serving good causes. Hence the promotional rates for .org and .edu sites. Furthermore, if you are a member of an organization which is an affiliate of ours you could get additional discounts.

Question: What is a domain? Do I need to get one? If so, do you give domain names?
Answer: Domain is simply the address of your web site. It is using this address that visitors come to your site. If you had a brick-and-mortar shop in the traditional world your customers would use your street address to locate you and to come to your shop. In the virtual world the street is replaced by the Information Highway (that is, the Internet) and the street address is replaced by the domain.

For example, the domain of this web site is www.GetACustomSite.com. It is using this address that visitors come to our site. Yes, you need to get a domain for your web site. We can certainly help you with that.

Question: Can I pay directly from my bank account?
Answer: Yes. Since we use PayPal for processing payments, you can pay directly from your bank account.

Question: How long does it take to get my web site?
Answer: 5 minutes or less.

Question: In the Top 10 reasons listed on the home page one of the entries is "One-stop shopping for website, hosting, technical support, online store, logo and more. " Can you please explain?
Answer: We have strong expertise and extensive experience in a range of web related services and technologies. We create web sites. Are you looking for a hosting service? We can do that. Furthermore, we also provide ongoing technical support for web sites. If you need e-commerce/online store, look no further - we can do that for you. In addition to web site layouts, our designers can create logos, images, widgets etc. All these services under one virtual roof at GetACustomSite.com.

Question: In the Top 10 reasons listed on the home page one of the entries is "100% satisfaction guaranteed." Can you please explain?
Answer: Our return policy is very lenient and extremely simple. If for some reason you would like to discontinue our services, just give us a 72 hour notice. We will stop charging you 3 days after we get your notice. No questions asked. Please note that if you decide to discontinue our services, we will need to access your site so we can remove all the software, images and other files we installed on your site.

Question: In the Top 10 reasons listed on the home page one of the entries is "You get a range of choices - you will be given at least 3 designs to choose from. " Can you please explain?
Answer: We create multiple designs for you. We give you choices. You can choose the design you like the most. The web site (or logo) we create for you will be based on the design you choose.

Question: In the Top 10 reasons listed on the home page one of the entries is "FREE Content Management Tool. This simple, yet powerful tool allows you to edit the content of your site any time you want from any browser. " Can you please explain?

Answer: This is one of the chief factors that makes us stand out in the market. The capability to edit the content of your site any time you want from any where puts the power in your hands. You do not have to depend on a third party to add a new product to your site or to post photographs from a trade show or to insert a news item on the site or simply to edit the content of any page on your site.

Your web site will come with a full-fledged Web Content Management Tool. Using this tool you can edit the content of your web site any time from any where using a browser. Maybe the best part is this: it comes for FREE. It is part of the package we deliver.

Please note that you cannot change the layout of the site with Web Content Management Tool. As the name indicates you can change the content not the layout.

Here are some of the things you can do with our Web Content Management Tool:

  • Using our "what you see is what you get" editor you can simply drag and drop images and place them exactly where you want on any of your pages
  • Change font effects such as bold, underline, italics
  • Align text - left, right, center or full
  • Insert links
  • Format - paragraph, heading 1, heading 2 etc.
  • Undo/Redo edits
  • "Bulletize" your lists
  • Indent text - move a block of text horizontally
  • And more ...
Question: In the Top 10 reasons listed on the home page one of the entries is "You get a fully programmed web site" Can you please explain?
Answer: We do all the programming and all the other technical work required to create your site. It will come fully programmed and fully functional. It is worth noting that our technical architecture team has a combined experience of several decades in the technology industry. They have take extra care in ensuring that our products are not only superior in quality and functionality but also very easy to use for any one. You do not need to know HTML or any other geek stuff to buy and use our products.

Question: In the Top 10 reasons listed on the home page one of the entries is "Low price." Can you please explain?
Answer: When you check out our price list the answer becomes obvious. All our products have a low price tag especially so considering the value our products offer to your business. For example, when you buy a web site from us, you will get a custom-made web site tailored to meet your specific requirements. Along with that you will get for FREE our powerful Web Content Management Tool which you can use to edit the content of your site any time you want. Additionally your web site comes with great powerful features embedded in it. As you can see in the price list the price you pay for such a product is low, in fact very low. Similar is the case with all our other products.

Question: In the Top 10 reasons listed on the home page one of the entries is "Great, powerful features embedded in your web site. " Can you please explain?

Answer: Your web site will come with great powerful features. Here are some of the features that is in-built in your web site:
  • Blog: You have the option to get a blog as part of your web site. This gives you the power to blog from within your own web site. You need not have to go to a third party web site to blog. Among the many benefits this will give you, you will not have to worry about the hassle of redirecting traffic between your blog site and your web site. All the traffic comes to your site. Additionally, you can edit your blog as well as your web site using exactly the same tool. So there is no need for our customers to learn multiple tools to manage their web site and blog.
  • Visitor Engagement - Page Commenting: Using our Web Content Management Tool you can turn on page commenting any time you want on any page of your web site. A page that has commenting turned on will allow the visitor of that page to send you a comment. This essentially makes your web site a 2-way communication vehicle. Also, this certainly enhances the "user experience" of the visitors of your web site. Furthermore, this feature could potentially become a source of leads for you. The price you pay for this feature - zero dollars. It is FREE. It is part of the package.
  • Visitor Engagement - Voting/Rating: Using this feature you can allow your visitors to rate the pages of your web site. Again another great mechanism to engage the visitors of your site. Needless to say the only party that would see visitors' rating is you. The price you pay for this feature - zero dollars. It is FREE. It is part of the package.
  • Search Engine Friendly: Using our Web Content Management Tool you can enable several search engine friendly features on your site. For example, key words. Using the Web Content Management Tool you can add and modify the key words for each page of your site. The tool will automatically place the key words in the meta tags for search engines to pick up. You can do this any time you want. Here is another example. Search engines like web sites that are not "stale." What do we mean by a "stale web site?" A "stale web site" is one whose content hardly changes. This is not for you. With our Web Content Management Tool you can change the content of your site any time you want. These are some examples of how your web site comes with search engine friendly features. The price you pay for all these - zero dollars. It is FREE. It is part of the package.
Question: In the Top 10 reasons listed on the home page one of the entries is "Higher purpose - A portion of the revenue (before profits are calculated) from this site is donated to cancer research and care" Can you please explain?
Answer: One of the core guiding principles of our company is that a corporation ought to be of value to society. Value obviously can be added through the products and services a company offers. But we believe in offering much more value to society than just through our products and services. Before profits are calculated a portion of our revenue is donated to cancer research. We support The Jimmy Fund, which supports cancer research and care at Dana-Farber Cancer Research Institute. Since its founding in 1948 Jimmy Fund has supported Dana-Farber Cancer Research Institute helping to raise the chances of survival for cancer patients around the world. By becoming our customers you are in turn supporting cancer research and care. Yes, together we can make a difference. That is our higher purpose.

If you have any further questions about our services, pricing etc. please feel free to contact us: